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Delivery Policy

We offer FREE shipping on all wheel set orders with tracked delivery through our logistics partner(s).

SAME-DAY DISPATCH FOR WHEEL ORDERS BEFORE 3PM (GMT)

As enthusiastic cyclists we know you want your bike gear so we make sure all in-stock items are packed and dispatched within 1 working day.* As soon as your order is dispatched you’ll receive an email notification.

INTERNATIONAL ORDERS 

DELIVERY TIMES FROM DISPATCH

Ireland: Next day delivery

Western Europe: 2-4 Days

Rest of Europe inc. Scandinavia: 3-6 Days

Greece (inc. islands): 4-8 Days

North America: 3-5 days

Australia & New Zealand: 4-7 days

Russia: 6-10 days (Business addresses only)

South Africa: 4-6 days

Rest of World: 4-7 days

*Subject to stock levels & cleared payment. Orders with tyre fitting will take an additional 2 days to process.

Please note: We are based in the UK so if your delivery is to the European Union then there will be no added import duty or sales tax. If your delivery is to the rest of the world please be aware that you may be required to pay additional taxes and duties to your local authorities before you can receive your order. Scribe Cycling cannot be held responsible for these costs. Scribe Cycling are not able to bear any customs or import duty costs these must be paid by yourself the customer; unfortunately, we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances so do please ensure you are fully aware of these costs before placing your order.

PARCEL TRACKING

You will receive an email with tracking details as soon as the order leaves us. If you've not received any tracking details or you've been waiting for your order longer than you expected, please get in touch with us on (i) Live chat, or (ii) Email team@scribecycling.com

TYRE FITTING

We want our wheels to be ready to ride and set up your tubeless tyres in our UK workshop before dispatch. We inflate the tyres with sealant then leave them overnight to ensure that they are sealed. The fitting process takes around 2 days in total.